Blog

Braindumps, findings and inspiration from our professionals.
  1. Using Text Classification to optimize the response speed of your customer service Innovation
    Auteur
    Eric Vanderfeesten
    Datum

    While we are at the point in time where artificial intelligence is increasingly showing its true potential, we are still slowly benefiting from that potential. Many processes are still being designed and created by following a human approach. And although this makes sense to those processes that actually require and…

  2. Making chatbots more human using machine learning Innovation
    Auteur
    Tiamur Khan
    Datum

    One of the great challenges when developing conversational interfaces is to make chatbots more human. So, we asked ourselves the question: would it be possible to create a bot that is capable of imitating a person in real life?

    Given enough data, chatbots are able to learn and understand…