With the fast approaching release of Java 9, I decided to delve into one of its main new features - the Java Platform Module System (JPMS) - curious to see whether this update will have as big of an i...
Recently I spoke in Berlin at SUGCON 2018, the 5th anniversary of this amazing conference —made by and for the Community. During my talk I highlighted one of our customer’s solutions regarding DevOps,...
Using Text Classification to optimize the response speed of your customer service
While we are at the point in time where artificial intelligence is increasingly showing its true potential, we are still slowly benefiting from that potential. Many processes are still being designed ...
The Sitecore User Group Conference (SUGCON) was held in Berlin on the 23th and 24th of April. This community driven conference is the biggest event in Europe for developers who use Sitecore products a...
One of the great challenges when developing conversational interfaces is to make chatbots more human. So, we asked ourselves the question: would it be possible to create a bot that is capable of imit...
How to make email messages more relevant by using Sitecore campaigns
Sitecore supports a plethora of different personalization options ranging from simple rule based personalization, which has the ability to change content when simple if/then statements are met, to mor...
From SLA to XLA: making experience your most valuable KPI
As a delivery manager I often deal with questions like ‘How do we make the experience of our service both measurable and insightful?’ or ‘How do we embed client satisfaction as part of our SLA?’. My a...
How Sitecore Helix supports your scrum process to add significant business value
Since 15 years I have been working on IT projects in many different roles. I see a lot of positive evolution regarding successful projects. Nowadays we deliver more software in less time and learned t...
Applied Innovation: The power of creativity, AR, AI in BeerRecognition
We created something wonderful and kind of nerdy. It’s called BeerRecognition. It’s an immersive experience with a central role for beer bottles. To do so we mixed pattern recognition, augmented reali...
A prototype of having a meaningful conversation with non-talkative objects.
You love your garden but your garden doesn’t love you back. You try to do the right thing, but what is the right thin...
