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  1. How emojis can be the tool to creating a more empathetic digital healthcare service Innovation
    Auteur
    Derisa Chiu
    Datum

    The four layers of empathy and its value in digital communication and healthcare In the past few years, emojis have grown to be a fun way to enrich conversations, brands and videos. Unknowingly, they have also adopted a particular use to express concepts, humor, sarcasm, emotions, etc. What if we could…
  2. Observations on Chinese design - how worst practices create competitive advantage UX
    Auteur
    Joren Bredman
    Datum

    I recently joined Mirabeau after living in China for six years. When comparing cultures, it is an easy mistake to think in terms of ‘better’ and worse’; I have learned this is invalid – cultures are ‘different’, and provide an opportunity to see our own processes in another perspective. In this…
  3. DigiD, Idensys en iDIN: de stand van zaken Security
    Auteur
    Sieger Veenstra
    Datum

    Eerder dit jaar schreef ik over de nieuwe identificatiediensten Idensys en iDIN. Om een compleet beeld te schetsen heb ik toen ook de bestaande diensten DigiD en eHerkenning behandelt. De ontwikkelingen op dit gebied gaan erg snel, dus het is hoog tijd voor een update! DigiD: de app, een hoger betrouwbaarheidsniveau…
  4. Sitecore becomes a first class citizen with marketing automation Sitecore
    Auteur
    Jeroen Huizinga
    Datum

    During the Sitecore Symposium held in Las Vegas in October Sitecore released the latest version of its Experience platform version 9. The new major release of Sitecore brings a host of new features, but in this blog post we are mainly focusing on the completely rebuild marketing automation tool, formally…
  5. Enriching a digital assistant conversation via your TV Innovation
    Auteur
    Martijn van der Pol
    Datum

    A great challenge when building voicebot solutions using popular devices like the Amazon Echo or the Google Home is to visualize content. When having a conversation with your favourite voice assistant there are plenty of reasons why you want to present and visualize content, very obvious for online shopping and…