What is the role of privacy and security in voicebot solutions? I’ll explain that in this blog post, and provide you with insights into how to prepare your organization for these issues.
Machines have feelings too: how to design human conversations for your brand
Together with students of the University of Amsterdam we demonstrated that organisations should begin designing their bot conversations by assessing their brand. The brand personality gives us guideli...
Creating friendly conversational flows using Google Deep Links
One thing that is key for creating a good user experience on conversational platforms is to help your users getting things done quickly. In order to achieve this, we design a schema of routes that gui...
Roomie, a personal voice assistant for business travelers
Going on a business trip has its benefits: seeing new places on the costs of your company is one of them. However, during my research on business travel I learned that not feeling comfortable or at ho...
5 Key success factors for developing voice interfaces
The rapid increase of voice enabled speakers and voice assistants is hard to miss. A recent survey from Multiscope mentioned 500.000 smart speakers in Dutch households already! But what does it take t...
An integration layer for my Digital Office Assistant
As the number of projects in our innovation practice is growing, we are in need of a solution that makes it much easier to exchange data between different data sources – like IoT sensors - and various...
